{"id":606,"date":"2026-10-26T23:20:53","date_gmt":"2026-10-26T23:20:53","guid":{"rendered":"https:\/\/hillcityweb.com\/themes\/docs\/modality\/troubleshooting\/"},"modified":"2026-10-26T23:36:34","modified_gmt":"2026-10-26T23:36:34","slug":"troubleshooting","status":"publish","type":"page","link":"https:\/\/hillcityweb.com\/themes\/docs\/modality\/troubleshooting\/","title":{"rendered":"Troubleshooting &#038; FAQ"},"content":{"rendered":"<h2>The front page shows no sections<\/h2>\n<p>Check <em>Settings \u2192 Reading<\/em>. If the homepage is a static page, that page needs the <strong>Modality Front Page<\/strong> template. Then check that the sections are turned on in <em>Front Page Sections \u2192 Home Page Settings<\/em>. See <a href=\"..\/front-page\/\">Setting up the front page<\/a>.<\/p>\n<h2>The slider is empty or missing<\/h2>\n<p>With <em>Posts with a featured image<\/em>, only posts that have a featured image are used. Pick an <em>Image Slider Category<\/em> whose posts have one, or switch to custom slides. A custom slide needs an image.<\/p>\n<h2>A feature or box shows a placeholder icon<\/h2>\n<p>The icon you had in Modality 1.x has no match in the new icon set. Open the section in the Customizer and pick a new icon in the icon picker.<\/p>\n<h2>My colors didn\u2019t change when I switched presets<\/h2>\n<p>Colors you set yourself keep their value. Click <em>Use the preset\u2019s colors everywhere<\/em> under the preset cards to clear them.<\/p>\n<h2>The fonts look different from the preview<\/h2>\n<p>With local fonts on, the font files are downloaded when you click <em>Publish<\/em>. If your host blocks that download, fonts load from Google instead. Clear any caching plugin after changing fonts.<\/p>\n<h2>My site looks wrong after updating from 1.x<\/h2>\n<ol>\n<li>Clear your caching plugin and your browser cache: the theme\u2019s stylesheets changed.<\/li>\n<li>Check <em>Theme Style \u2192 Style Preset<\/em> is on <em>Classic<\/em>.<\/li>\n<li>If you had custom CSS for 1.x (in <em>Additional CSS<\/em> or a child theme), it may target class names that no longer exist. Remove it, then re-add only what you still need.<\/li>\n<li>Still wrong? <a href=\"\/themes\/support\/#modality\">Tell us<\/a> with your site address and a screenshot. You can roll back to 1.0.5.2 in the meantime (see <a href=\"..\/updating-from-1x\/\">Updating from Modality 1.x<\/a>).<\/li>\n<\/ol>\n<h2>Does Modality work with page builders?<\/h2>\n<p>Yes. Use the <em>Page With No Sidebars<\/em> template for full-width builder pages. Modality is built for the block editor and the Customizer first.<\/p>\n<h2>Can I use a child theme?<\/h2>\n<p>Yes. Create a child theme with <code>Template: modality<\/code> in its <code>style.css<\/code>. Your Customizer settings belong to the theme you activate, so set up the child theme first, or copy the settings over with a plugin such as Customizer Export\/Import.<\/p>\n<h2>Is Modality accessible?<\/h2>\n<p>Modality has a skip link, keyboard-friendly menus and slider, visible focus outlines, labelled icons and buttons, and respects reduced-motion settings. The Modern, Light and Bold presets meet WCAG AA color contrast for text and buttons.<\/p>\n<h2>How do I get help?<\/h2>\n<p>Ask in the <a href=\"https:\/\/wordpress.org\/support\/theme\/modality\/\" target=\"_blank\" rel=\"noopener\">Modality forum on WordPress.org<\/a>, where we answer too, or see <a href=\"\/themes\/support\/#modality\">Support<\/a>. If you\u2019d like the site customized or fixed for you, <a href=\"\/themes\/modality\/#help\">Hill City Web can help<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The front page shows no sections Check Settings \u2192 Reading. If the homepage is a static page, that page needs the Modality Front Page\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":597,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-606","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hillcityweb.com\/themes\/wp-json\/wp\/v2\/pages\/606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hillcityweb.com\/themes\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hillcityweb.com\/themes\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hillcityweb.com\/themes\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hillcityweb.com\/themes\/wp-json\/wp\/v2\/comments?post=606"}],"version-history":[{"count":1,"href":"https:\/\/hillcityweb.com\/themes\/wp-json\/wp\/v2\/pages\/606\/revisions"}],"predecessor-version":[{"id":621,"href":"https:\/\/hillcityweb.com\/themes\/wp-json\/wp\/v2\/pages\/606\/revisions\/621"}],"up":[{"embeddable":true,"href":"https:\/\/hillcityweb.com\/themes\/wp-json\/wp\/v2\/pages\/597"}],"wp:attachment":[{"href":"https:\/\/hillcityweb.com\/themes\/wp-json\/wp\/v2\/media?parent=606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}